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ANNOUNCEMENTS

Lean Six Sigma Green Belt/Black Belt Redesign

ASQ strives to continuously improve its products and services by acting on customer and member feedback—a recent example being the redesign of ASQ’s Lean Six Sigma program. The overall design of the Lean Six Sigma Green Belt and Black Belt training... more

Latest Blog from Bill Troy, ASQ CEO

Read Bill's latest blog "Do You Have a Clear Vision" in A View from the Q. more

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In the Know

LATEST DISCUSSIONS

  • photo not available

    Question Regarding Customer Complaints and Incident...

    Posted in: Ask A Quality Pro...

    Good Afternoon, I have a few questions regarding customer complaints and incident reports specific to the ISO 9001:2008/TL9000 QMS Measurements Handbook, Release 5.0. First, I want to make sure that incident reports are only to be logged for issues...

  • Duke Okes

    RE: What the heck is quality, really?

    Posted in: Ask A Quality Pro...

    You've hit on the key conundrum of quality ... everyone defines it according to his/her own priorities and needs, and often differently for different situations. So each organization has to decide what quality criteria/definition(s) it wants to use....

    1 person recommends this.
  • Motselisi Mosiana

    RE: What the heck is quality, really?

    Posted in: Ask A Quality Pro...

    hello, Wow, you hit a point home here with your question and comments, I am also in the same boat of frustration as a quality professional in healthcare industry .I have seen and realized that to most organizations, quality is synonymous to ISO...

    1 person recommends this.

FEATURED

Project Aims to Help Rural Kansas Hospitals Track Quality

Copyright 2014 The Topeka Capital-Journal All Rights Reserved A two-year project aimed to improve the care patients in rural Kansas hospitals receive, and while results are still preliminary, participants think they have done that. The Collection to Action Coalition (CTAC) included the Kansas Foundation for Medical Care (KFMC) and 22 critical access hospitals that were collecting data to assess care quality but wanted help analyzing it to determine where they could improve their care related

New Research Shows Restaurants Practice Sustainability

Copyright 2014 Targeted News Service LLC All Rights Reserved The National Restaurant Association today unveiled new research that shows a substantial number of operators are implementing sustainability best practices into their businesses. The survey of 1,000 full-service and quick-service operators found that nearly three quarters of operators recycled used fryer oil, fats and grease. More than six in 10 recycled their cardboard and paper, used compact fluorescent lighting and bought products made of recycled materials.

Students Solve Problems of Life

School of Human Ecology shifts focus to critical thinking, teamwork Copyright 2014 Journal Sentinel Inc. It is perhaps the least understood school on the University of Wisconsin-Madison campus. And yet it aims to be the hub of problem-solving for some of the most basic issues of life—how to mindfully raise a child, how to design products and spaces that make sense, how to chart a path to financial self-sufficiency so college students don't end up

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