http://community.asq.org/financial-services-six-sigma yes yes http://community.asq.org/post/financial-services-six-sigma/ges_actionwork_out_model.html We sometimes hear from people that they struggle with “selling” the Six Sigma or Lean Six Sigma package to their executives.  Perhaps it is viewed by people as too much change too fast or too lofty of an endeavor.  ... Mon, 13 Apr 2009 20:36:15 GMT 0 http://community.asq.org/post/financial-services-six-sigma/counter_intuitive.html I would like to get your thoughts on something.   It is as though most companies are in a state of paralysis.  Wouldn’t you think that given the sharp drop in output and hence revenue, companies should be looking at... Thu, 26 Mar 2009 01:56:03 GMT 0 http://community.asq.org/post/financial-services-six-sigma/your_policy_will_not_be_renewed.html I know that there is an economic meltdown going on, but I am having my very own thanks to my insurance company. I get a phone call from them with the wonderful news that unless we address our “roof... Thu, 26 Feb 2009 23:30:06 GMT 0 http://community.asq.org/post/financial-services-six-sigma/feeling_slightly_vindicated.html Since the “melt-down” I have been thinking that the timing couldn’t be better for process re-engineering.  I am mean if there is a time that companies need to reassess their business processes for risk and cost cutting, this would... Tue, 20 Jan 2009 13:23:04 GMT 0 http://community.asq.org/post/financial-services-six-sigma/retail_deposits_back_in_fashion.html With all the focus on lending, the retail division hasn’t been getting much attention, until now that is.  It is almost as though banks forgot where the money was coming from: retail customers.  This notion may help partially explain... Tue, 16 Dec 2008 12:47:35 GMT 0 http://community.asq.org/post/financial-services-six-sigma/the_other_87.html Over time we, as process architects, have learned one key lesson: that regardless of the project, make sure to get an IT personnel assigned as a team member to your six sigma project.   They are the only ones who... Sun, 26 Oct 2008 21:23:57 GMT 0 http://community.asq.org/post/financial-services-six-sigma/why_quality_teams_can_fail.html It is hard to talk about Quality as it relates to today’s market condition…where do you start.  But as I read through a recent Wall Street Journal article, ”SEC Faulted for Missing Red Flags at Bear” I couldn’t help... Mon, 06 Oct 2008 21:37:52 GMT 0