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Our Community


Latest Blog from Bill Troy, ASQ CEO

Read Bill's latest blog "Do You Have a Clear Vision" in A View from the Q. more

New Issue of Pathways

Check out our most recent issue of Pathways. The 2014 issue explores how quality helps organizations integrate social responsibility into their business strategies. 11 international organizations are profiled, including major corporations, nonprofits,... more


  1. David Harry
    David Harry

    406 Points

  2. Kyle Sasahara
    Kyle Sasahara

    143 Points

  3. M Somanathan
    M Somanathan

    87 Points

  4. Geetha Balagopal
    Geetha Balagopal

    83 Points

  5. photo not available
    Brandon Frederick

    60 Points

In the Know


  • Duke Okes

    RE: Operations Process -

    Posted in: Ask A Quality Pro...

    Just a note that adding staff does not necessarily mean productivity will drop. If the extra staff is helping resolve a bottleneck the process may be able to handle many more units in the same time period, offsetting the additional person.

  • photo not available

    RE: Operations Process -

    Posted in: Ask A Quality Pro...

    John: Excellent points and you have provided a good plan going forward. Paula: I would also suggest two more things to consider: 1) Examine your hiring practices to see determine if you can hire better/smarter/faster learners or people who...

  • John Grammer

    RE: Operations Process -

    Posted in: Ask A Quality Pro...

    If you are measuring productivity as the amount of work per employee, then by definition when you add staff your productivity will go down. Also, what must be realized is that it takes time to train employees. If your staff is learning on the job,...


Hospitals Save $1.3B Through Quality Initiative

More than 1,500 hospitals improved care for more than 143,000 patients since January 2012 through a joint initiative between two major healthcare advocacy organizations, in addition to saving more than $1.3 billion, according to a statement from the Health Research & Educational Trust (HRET). The hospitals participated in the Hospital Engagement Network (HEN), a collaboration between HRET and the American Hospital Association (AHA) that aims to reduce harm by 40% and slash readmissions by 20%.

ACOs Leverage Data Analytics for Quality Care

Data analytics are a necessary ingredient for insurers creating accountable care organizations because they're key to helping providers improve the quality of care they deliver to ACO participants. Salt Lake City-based Intermountain Healthcare collects data from its clinical and financial systems to create "data marts" that focus on certain areas of analysis, reported Health Data Management (HDM). "We place that data into our enterprise data warehouse and then we do analytic processes on that, learning and

Car Surround View Cameras Next Big Thing in Auto Safety

Backup cameras will prevent only one in three backup deaths. Cost is too high (millions per life) to mandate better technologies. Surround view cameras could be the next big thing in automotive safety. They cost more and do more for safety than the long-delayed rear camera that will be required on all 2018 cars. A properly implemented surround view system—with cameras on all four sides—will guard against backover deaths as well as more commonplace damage


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Jack Bogle

Free CAPA Software Tools

Posted in: Ask A Quality Professional

I am pleased to share QMSCAPA v1.9.11. The following list summarizes accumulated improvements and...

Motselisi Mosiana

I have attached how I have defined and scope the project and also provided historical data