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Our Community


2014 World Conference on Quality and Improvement

Join us in Dallas, May 5-7 for ASQ's 2014 World Conference on Quality and Improvement. Our theme this year is The Global Impact of Quality. more

New ASQ TV episode focuses on Innovation and Quality

This episode focuses on innovation: what innovation is and the role it plays in quality. Also, learn about an organization in India that used an innovative management model to turn a failing business unit around. more


  1. David Harry
    David Harry

    2751 Points

  2. Geetha Balagopal
    Geetha Balagopal

    557 Points

  3. photo not available
    Sam Makwana

    497 Points

  4. Bandula Pathirana
    Bandula Pathirana

    150 Points

  5. Gregory Hill
    Gregory Hill

    126 Points

In the Know


  • Charles Johnson

    Integrating Lean Kaizen into Retail

    Posted in: Supply Chain Mana...

    As we all know, there is never a "one size fits all" approach in SCM, no matter the industry. Unlike the world of manufacturing and IT, retail is extremely unpredictable and has multiple layers of complexity. When considering how to integrate lean...

  • photo not available

    RE:Hi can anyone help me on CQE examination

    Posted in: Achieving Certifi...

    Hi Eric, thanks for the info. I'm trying my best to give in the examination. Hope my study works. Thanks a lot for giving reply.

  • photo not available

    What are sections/divisions using for members to...

    Posted in: Resources for ASQ...

    Our section is currently using PayPal, but this requires that each member set up a PayPal account, which is not always desired. I'm wondering what other systems different groups are using. Thanks!


How Lean Strategies Saved a Hospital From Financial Ruin

Peter L. Gosline, president and CEO of Monadnock Community Hospital, was at a crossroads in 2009. The 25-bed critical access hospital faced a huge deficit as a direct result of an unexpected ice-storm that hit the state of New Hampshire in December 2008, causing a two-week power outage. The hospital was in crisis. “I had to pull a rabbit out of a hat," recalled Gosline in an exclusive interview with FierceHealthcare shortly before he retired this

Smartphone a Useful Tool for Teletrauma Program

A pilot effort integrating smartphones into an Arizona medical facility's telemedicine program allowed trauma doctors to perform more teletrauma consultations in five months than a preceding two-year period and provided quicker and expanded access to specialists. The beta effort involved the trauma and acute care divisions at University of Arizona Medical Center (UAMC) in Tucson and a rural health hospital. The two facilities, as well as other rural healthcare institutions, had initially established a telemedicine

Healthcare Orgs Must Beef Up Basic Security Practices

A recent cybersecurity drill found that healthcare organizations need to be more willing to share information and best practices, Kevin Charest, chief information security officer at the U.S. Department of Health and Human Services (HHS), says in an article at Healthcare Info Security. Healthcare organizations tend to play it close to the vest because of liability fears, which hampers the industry as a whole in efforts to improve, he said. The recent CyberRX drill involved information


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Jack Bogle

Free CAPA Software Tools

Posted in: Ask A Quality Professional

I am pleased to share QMSCAPA v1.8.43. The following list summarizes accumulated improvements and...

Motselisi Mosiana

I have attached how I have defined and scope the project and also provided historical data

Motselisi Mosiana

I have attached how I have defined and scope the project and also provided historical data