By applying targeted performance measures and crisp executive reporting, I help leaders travel the right paths at the right speeds. I work confidently with all leadership levels -- from front line managers to top executives.
My Integrated Value Chain:
--> Clarify business goals
--> Capture business requirements
--> Improve business processes (BPI)
--> Implement technology solutions
--> Report performance results to executives
My Specialties:
- business analysis
- business process improvement (BPI)
- business process reengineering
- communications
- customer experience
- document requirements
- integration
- KPI dashboards
- performance management
- problem solving
- process improvement
- quality management
- strategic planning
- team leadership
- user stories